Upload Portal

Find Your Order & Upload Your Files

Please wait about 5 minutes after placing your order before using this page. That gives our system time to sync your order from Etsy.

  1. Grab your order number from your confirmation email and enter it exactly as shown (letters and numbers only — no symbols).
  2. Click View Order to open your personal order page, where you can upload your photos or files and see your order status.
Example Etsy order confirmation number

Example of an Etsy confirmation number

Step 1 Enter your order number above and click View Order to open your personal order page.
Step 2 On that page, upload your photos or files — they’ll automatically attach to your order.
Step 3 Once your order is completed, this lookup form may no longer work for that order. That’s normal — it just means we’re done on our end.

Still having trouble finding your order number, or can’t access your order page?
You can click here to upload your files manually . We’ll match them to your order for you.