You can send them via our file upload portal. Click here to upload files.

All custom orders will get a custom order proof for you to approve before we actually make your order unless you noted that you do not need a custom order proof. If you don't reply to our messages, unfortunately, we may have to cancel your order since we can't make it without your custom order information.

If you haven't ordered yet, feel free to ask for a custom order proof for any of our personalized products before you order. We're happy to show you what your design will look like before you even order!

Generally, our processing time is 3-5 business days. This is subject to change seasonally. Click here for current processing times. That includes the time it takes to design, print, make and ship your order. After we ship your order, shipping transit time is typically 2-5 business days.

You can reach us by clicking the chat bubble at the bottom right corner. You can also reach us on Etsy via our Etsy shop: http://etsy.com/shop/instantlyunique

Check on your Etsy orders at: http://etsy.com/your/purchases