Personalization Order Process

All of our products are made to order when you submit your order.

Personalized Product Ordering Process:
1) Depending on the product: Upload your photos on the product page, select your options or type your information and submit your order. 

2) After we receive your order, we will begin working on your artwork. 

Will you get a custom order proof?

✅ Yes - If you selected you would like a custom order proof if asked.

✅ Yes - If you ordered a custom business logo product.

❌ No - Your item is a text only design (like just adding your name to something)

❌ No - If your your item is a select a animal/person illustration. 

If you would like to request a custom order proof on an item that doesn't usually get a proof, just ask us in your order notes in your cart. We'll happily provide one.

Proofs take 1 to 2 business days and will go to the email you supplied on your order. We will not call you. You can also check for your order proof on the order status page.

3) If you are receiving a custom order proof, after you approve your proof, we will make and ship your order!

4) All orders will be made to order and shipped per our processing time. Tracking information will be emailed to your email on your order. 

We provide you with real time access to where your order is on our production schedule at anytime by visiting the order status page here.

All orders must comply with our personalization policy found here. (basically, do not send us copyrighted images, etc)

Feel free to chat with us by clicking the chat icon at the bottom right if you have more questions!